Player Wellbeing
Gaming on jetbuz should always be fun — never stressful. We provide the tools, information, and support you need to stay in control and enjoy the platform safely. Your wellbeing comes first, always.
Player Tools
jetbuz gives every player access to a set of responsible gaming tools. Use them whenever you feel you need a bit more structure around your play.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your limit is reached, no further deposits will be accepted until the period resets. This is one of the simplest ways to make sure you never spend more than you planned on jetbuz.
It is easy to lose track of time when you are enjoying a game. jetbuz lets you set session time reminders so you get a notification after a set period of play. You decide how long is long enough — and the platform will remind you when you hit that point.
If you feel like you need a short break from gaming, you can activate a cool-off period of 24 hours, 48 hours, or 7 days. During this time your account will be restricted from placing bets. It is a useful option when you want to step back without committing to a full self-exclusion.
For players who feel their gaming has become a problem, jetbuz offers a self-exclusion option for periods of 1 month, 3 months, 6 months, or permanently. Once activated, self-exclusion cannot be reversed during the chosen period. We will also stop sending you any promotional communications.
Set a maximum loss amount per day, week, or month. When your losses reach the limit you have set, jetbuz will prevent further bets until the period resets. This tool helps you protect your bankroll and ensures that a bad run does not spiral beyond what you are comfortable with.
Reality check notifications give you a regular summary of how long you have been playing and how much you have wagered in the current session. These pop-up reminders help you stay aware of your activity and make informed decisions about whether to continue or take a break.
Self-Assessment
Take a moment to honestly check in with yourself. If you find yourself agreeing with several of the statements below, it may be worth using one of the jetbuz responsible gaming tools or reaching out to our support team for a chat.
This is not a clinical diagnosis tool. If you are genuinely concerned about your gaming habits, please contact a professional support service or reach out to the jetbuz support team directly.
Tick any that apply to you
I sometimes spend more money on gaming than I originally planned to.
I find it hard to stop playing even when I want to.
I have borrowed money or sold things to fund my gaming.
Gaming has caused arguments or tension with family or friends.
I think about gaming a lot, even when I am doing other things.
I chase losses by continuing to play after a losing session.
I feel anxious, irritable, or restless when I am not able to play.
Key point: jetbuz is designed for entertainment. If gaming stops being fun and starts feeling like an obligation or a way to solve financial problems, it is time to use our tools or speak to someone. We are here to help — contact [email protected] any time.
At jetbuz, responsible gaming is not just a policy on a page — it is a core part of how we operate the platform. We genuinely care about the wellbeing of every player who chooses to spend their time and money with us. Our goal is to make sure that gaming on jetbuz remains a source of entertainment and excitement, not stress or financial hardship.
We invest in responsible gaming tools, player education, and support systems because we believe that a sustainable platform is one where players feel safe, respected, and in control. jetbuz actively monitors player behaviour for signs of problem gaming and will reach out to players we are concerned about. We also work to ensure that our promotions and marketing do not encourage excessive or irresponsible play.
This Responsible Gaming page explains the tools available to you, how to recognise when gaming might be becoming a problem, and where to get help if you need it. We encourage every jetbuz player to read through this information, even if you feel your gaming is completely under control right now.
The jetbuz platform is strictly for adults. You must be at least 18 years old to register an account and place bets. This is a firm rule with no exceptions. When you register, jetbuz will ask you to verify your age and identity. We take age verification seriously and will close any account where we find evidence that the player is under 18.
Beyond age, jetbuz also asks that players are in a sound mental and financial state when they choose to play. Gaming should never be used as a way to escape problems, cope with stress, or try to recover money that has been lost. If you are going through a difficult time financially or emotionally, we strongly encourage you to take a break from the platform and seek appropriate support.
18+ only. If you know someone under 18 who is accessing the jetbuz platform, please contact us immediately at [email protected] so we can take action.
Problem gaming can develop gradually and is not always easy to spot in yourself. Here are some of the most common warning signs that gaming may have moved from entertainment into something more concerning:
If you recognise any of these signs in yourself, please do not ignore them. The earlier you take action, the easier it is to get things back under control. jetbuz has tools that can help, and our support team is always available to talk.
All of the responsible gaming tools available on jetbuz can be accessed through your account settings. Here is how to use each one:
Increasing a limit or removing a restriction always requires a cooling-off period before it takes effect, to prevent impulsive decisions during a gaming session. Decreasing a limit or activating a restriction takes effect immediately.
Self-exclusion is the most comprehensive responsible gaming tool available on jetbuz. When you self-exclude, your account is suspended for the period you choose and you will not be able to log in, deposit, or place bets during that time. jetbuz will also stop sending you any promotional or marketing communications for the duration of your exclusion.
Self-exclusion periods available on jetbuz are: 1 month, 3 months, 6 months, 1 year, and permanent. Once a self-exclusion is activated, it cannot be reversed or shortened during the chosen period. This is intentional — it is designed to give you a genuine break without the temptation to reverse the decision in a moment of weakness.
To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact the jetbuz support team directly at [email protected]. Our team will process your request promptly and confirm when the exclusion is in place.
If you choose permanent self-exclusion, your account will be closed and your data handled in accordance with our Privacy Policy. You will need to contact support to discuss re-opening an account after a minimum of 5 years.
jetbuz takes the protection of minors extremely seriously. We use age verification checks during registration and reserve the right to request additional identity documents at any time. Any account found to belong to a person under 18 will be closed immediately and any funds returned in accordance with our Terms and Conditions.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gaming websites. There are several free and paid tools available that can block access to gambling platforms on shared devices. You should also avoid saving your jetbuz login credentials on shared devices.
If you suspect that a minor has accessed the jetbuz platform using your account or any other account, please contact us immediately at [email protected].
Most players on jetbuz enjoy the platform without any issues. Here are some simple habits that help keep gaming fun and under control:
If you feel that gaming has become a problem for you or someone you know, please reach out for help. Talking to someone is the most important first step. The jetbuz support team is available 24 hours a day, 7 days a week and can help you activate any of the responsible gaming tools on your account, or simply listen and point you in the right direction.
You can also speak to a trusted friend or family member about what you are experiencing. Problem gaming thrives in secrecy — bringing it into the open is one of the most effective ways to start addressing it.
Remember: asking for help is a sign of strength, not weakness. jetbuz will always support players who come to us with concerns about their gaming, and we will never judge you for reaching out.
If you have any questions about responsible gaming at jetbuz, want to activate a tool on your account, or simply need to talk to someone, our support team is here for you around the clock.
When you contact us about a responsible gaming matter, please include your registered email address and a brief description of what you need so we can help you as quickly as possible.